Refund Policy

Unchained Pirates Online features a virtual shop called the Item Mall that allows players to acquire items, supplies, and services for their characters. The Item Mall uses a form of virtual currency called Crystals (Item Mall Points) which can be purchased along with any other Virtual Items.

Purchasing any Crystals or Virtual Items goes towards the funds necessary to keep the server online.

Players will automatically be credited with their Crystals or Virtual Items after their payment has been completed. All purchases are non-refundable.

In order to obtain Crystals(IMPs), you will be required to provide us,

or another payment service designated by us (such as PayPal), with your credit card information and other

information related to your credit card transaction (such as your billing and shipping address, your credit card expiration date, etc.). In exchange for your payment, you will receive the designated item that you selected.

You understand and agree that once you authorize a payment, such amount is not refundable.

By using a credit card on this server, you state to Unchained Pirates Online that you are an authorized

user of such credit card. When you purchase, you are making a guarantee that you are the rightful

owner of the card or have the card holder's consent. Any attempts to use a card that belongs to another

user regardless of your association to the card holder without first gaining the rightful card owner's

consent is considered to be fraud and can result in any legal action  Unchained Pirates Online deems necessary to recover losses.

Upon delivery of Crystals or use of any virtually purchased product, you agree that the virtual product

is no longer eligible for return. Crystals, once purchased (whether you use it or not), is not refundable,

in whole or in part. If any payment is disputed or charged back, the associated accounts

will be suspended and terminated if any fraudulent activity is detected.

Minors are forbidden from making credit card purchases without their parent's consent.

Any purchase made by minors using their parent's credit card is subject to the same terms and conditions

listed above and is the responsibility of their parents.

If any sections of this Policy is not acceptable to you, you may stop

using the services provided by Unchained Pirates Online Staff.

Jul 3, 2021